A casino host is employed by a

casino A casino is a facility for certain types of gambling. Casinos are often built near or combined with hotels, resorts, restaurants, retail shopping, cruise ships, and other tourist attractions. Some casinos are also known for hosting live entertai ...

to deliver services to

gamblers Gambling (also known as betting or gaming) is the wagering of something of value ("the stakes") on a random event with the intent of winning something else of value, where instances of strategy are discounted. Gambling thus requires three elem ...

to help ensure that they become loyal

patrons Patronage is the support, encouragement, privilege, or financial aid that an organization or individual bestows on another. In the history of art, arts patronage refers to the support that kings, popes, and the wealthy have provided to artists su ...

Nature of the work

A casino host will usually try their best to please patrons of their casino and will do their best to fulfill any reasonable requests their clients might have. The casino host has the power to issue complimentary services (or " comps") to players. Comps can range from complimentary meals, beverages, and show (

concert A concert is a live music performance in front of an audience. The performance may be by a single musician, sometimes then called a recital, or by a musical ensemble, such as an orchestra, choir, or band. Concerts are held in a wide variety a ...

theater Theatre or theater is a collaborative form of performing art that uses live performers, usually actor, actors or actresses, to present the experience of a real or imagined event before a live audience in a specific place, often a stage. The p ...

) tickets right up to full accommodation in a

hotel casino A casino hotel is an establishment consisting of a casino with temporary lodging provided in an on-premises hotel. Customers receive the benefits of both gambling facilities and lodging. Since the casino and hotel are located on the same premis ...

. A casino host will develop a relationship with every level of

gambler Gambling (also known as betting or gaming) is the wagering of something of value ("the stakes") on a random event with the intent of winning something else of value, where instances of strategy are discounted. Gambling thus requires three eleme ...

, from first-timers playing quarter slots to high-profile multimillion-dollar gamblers (a

high roller A high roller, also referred to as a whale or cheetah, is a gambler who consistently wagers large amounts of money. High rollers often receive lavish " comps" from casinos to lure them onto the gambling floors, such as free private jet transfers ...

). Comps issued by hosts vary greatly and can be anything from a free buffet coupon, overnight hotel accommodation and upgrade, or entertainment tickets, to luxurious villas and private charter flights to the casino. The level and issuance of these comps by the host is done using mathematical formulas that calculate a player's theoretical loss (also known as "ADT" for average daily theoretical, or "theo"), based on wager size, session length, and the house edge of the game. Based on this formula, the host will be authorized to re-invest a percentage of the house's theoretical win back into the player by issuing freebies with the aim of building a loyal relationship with the player.

Position in a casino

The casino host reports directly to the

marketing Marketing is the process of exploring, creating, and delivering value to meet the needs of a target market in terms of goods and services; potentially including selection of a target audience; selection of certain attributes or themes to emph ...

managers in most casinos. The casino host is the member of

management Management (or managing) is the administration of an organization, whether it is a business, a nonprofit organization, or a government body. It is the art and science of managing resources of the business. Management includes the activities o ...

that has the most contact with players and patrons. The job of a casino host can be very competitive as they are seeking the repeat patronage of players, a common goal that is shared both among other hosts within the casino as well as with those at competing casinos.

In arts, entertainment, and media

* Deke Castleman's non-fiction book, ''Whale Hunt in the Desert: The Secret Las Vegas of Superhost Steve Cyr'', focus on a prominent Las Vegas casino host. *The TV series ''

Las Vegas Las Vegas (; Spanish for "The Meadows"), often known simply as Vegas, is the 25th-most populous city in the United States, the most populous city in the state of Nevada, and the county seat of Clark County. The city anchors the Las Vegas ...

'' has a

main character A protagonist () is the main character of a story. The protagonist makes key decisions that affect the plot, primarily influencing the story and propelling it forward, and is often the character who faces the most significant obstacles. If a st ...

, Samantha Jane "Sam" Marquez, who is a casino host.

Nature of the work

Position in a casino

In arts, entertainment, and media

References

External links

Further reading